Introduction

Elia Bathrooms we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.eliabathrooms.com.au and interact with our services.

Information We Collect

We may collect personal information from you in various ways, including:

• Personal Identification Information: Name, email address, phone number, postal address, and other similar contact details.
• Transactional Information: Details about payments to and from you and other details of products and services you have purchased from us.
• Technical Information: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Information

We collect information from and about you through:

• Direct Interactions: When you fill out forms or correspond with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Information about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

Use of Your Information

We use the information we collect in the following ways:

• To process and deliver your orders, including managing payments and collecting money owed to us.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
• To administer and protect our business and this Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.